Women in Buses Newsletter
August 2026 Issue:

Member Spotlight       New Member Welcome      WIB Day     Events       Milestones      WIB Book Club

New Member Spotlight

Shannon LaPoint Boyle, Director of Guest Services, Cincinnati Museum Center

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I’m the Director of Guest Services at the Cincinnati Museum Center, where I lead our call center team and oversee group sales. My role is a blend of strategy and service, from setting sales goals and crafting outreach plans to ensuring every guest interaction feels welcoming and credible. I also represent Cincinnati Museum Center at industry events, building connections and bringing new groups to the city of Cincinnati.

I’ve spent the last eight years working in museums across Pennsylvania, Connecticut, and Ohio, and each role has added a new layer to how I approach guest experience and engagement. From guest experience and interpretation to education outreach and group sales, I’ve had the chance to wear many different hats, all of which have shaped how I lead and connect with people today.

I’ve known about Women in Buses for a bit now, but I didn’t decide to join until Nora Campbell from the National Aquarium encouraged me to! I’m looking forward to connecting with others across the industry, finding new ways to grow, and giving back whenever I can.

 

Welcome New Members!

Please join us in welcoming these organizations to the Women in Buses community.

Mayra Pettus
Decision Tactical		 Jessica Griffin
Black Tie Transportation
Bri Chadwell
Seneca Resorts & Casinos		 Constance Davidson
Greyhound
Not a WIB Member? Join Now!

Save the Date and keep WIB Day in mind when booking your travel for ABA's Marketplace!

1:00 – 5:00 PM

WIB 2027 Day Save the Date

Interested in Sponsoring Women In Buses Day?

For more information reach out to Vicki Osman at vosman@buses.org

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Calendar of Events

Meet & Eat

Wednesday, Aug 19, 1:00 pm ET

At this month’s Meet & Eat we will be discussing the webinar: Beyond the Job Description just recently hosted by WIB. This is also the space to guide the conversation, swap ideas, and make genuine connections across the industry. Whether you’re here to learn, share, or simply network, you’ll find a welcoming community. Many great friendships, and even game-changing collaborations, have started in these chats. 

Don’t miss out!

<div style="text-align: center;">Register NOW!</div>

WIB - On the Road

Join your fellow Women in Buses members on the road at different industry events.

Student Youth Travel Association – This is an informal gathering to meet and connect. Food and beverages will be available for purchase at the bar. Whether you are already involved with WIB, curious about the group, or simply interested in connecting with others in the industry, we would love to see you. Stop by and meet new and old friends!

August 22, 530-630pm
Bill’s Bar & Burger
The Westin Pittsburgh, main lobby level
1001 Liberty Ave.

Do you have an event you are attending soon?
Are you interested in helping to host an OTR? We’re always on the hunt for additional opportunities to meet.
Contact us at WIB@buses.org

September Wednesday Webinar

Why should I care about political advocacy? I work in tourism

Wednesday, September 2, 2:00 pm ET

Whether you manage a hotel, operate attractions, work in destinations, or support motorcoach travel, decisions made in Washington and at the state level directly impact our businesses, our guests, and our industry's future.

Join the Women In Buses Travel & Tourism Committee for an engaging webinar where members will:

  • Share firsthand experiences from the recent ABA Fly-In
  • Explain how advocacy affects tourism professionals
  • Discuss why every voice matters
  • Even if you don't consider yourself "political", advocacy isn't about politics—it's about protecting and strengthening the travel industry we all love
<div style="text-align: center;"><strong>REGISTER HERE!</strong></div>

*Unable to attend on the day of the webinar, register and you will receive the recorded version that you can then watch at your convenience.

Milestone Moments:
Celebrating Women Who Lead
Have someone in your company who deserves recognition?

Send us their “Milestone Moment” — a recent achievement, promotion, project success, or inspiring story worth celebrating.

Let’s shine a spotlight on the women who lead, elevate, and inspire. 💛

WIB Book Club

The Women, Kristin Hannah

A young nurse serves in Vietnam, only to return home and find her service — and that of countless women veterans — overlooked and unrecognized.

This is one you will not be able to put down! Pick this up for a late summer read, and join our fun club for an enjoyable group discussion on this book coming late September.

Invitations and Zoom links were sent to book club members. If interested in joining, email wib@buses.org.

Quote

 

"Kind words can be short and easy to speak, but their echoes are truly endless."

-Mother Teresa

Have Questions?

Reach Out Today

MCI is a Proud Sponsor of Women In Buses